How much time do you and your team waste sorting through emails each day, trying to figure out what really matters?
If you are like most business owners, the answer is probably “too much”.
Between customer queries, supplier updates, internal messages, and the odd bit of junk, inboxes can quickly become overwhelming. And if something important gets missed because it was buried in the noise, the result can be delays, confusion, or even lost opportunities.
Microsoft is rolling out a new feature in Outlook designed to help.
Outlook for iOS and Android will soon use Copilot, Microsoft’s AI assistant, to highlight the emails that need your attention most. The new Priority view will automatically sort your inbox into two clear categories: High Priority and Needs Replies.
This means when you open Outlook on your phone, the messages that matter most will stand out straight away.
We all know how easy it is for vital information to slip through the cracks, especially when you are busy or wearing multiple hats. Priority view reduces the time spent digging through your inbox and gives you more time to focus on running your business.
For your staff, it can also take away some of the stress that comes with managing a crowded inbox. No more worrying about whether they missed something important hidden beneath a pile of newsletters or group emails.
The feature is being rolled out gradually, and it could take until late 2025 before it reaches everyone. It is also only available to businesses using Microsoft 365 with a Copilot licence, as Copilot is a paid add-on.
If you are already exploring AI tools to improve productivity, this is definitely one to keep on your radar.
Curious about how Copilot could help your business? Whether it is with Outlook, Teams, or other Microsoft tools, or you want advice on making your email setup more efficient, we are here to help. Get in touch.
